Privacy Policy

Effective Date: January 8, 2025

Lynxsonali is dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website lynxsonali.com or engage with our services. By using our website and services, you agree to the practices detailed in this policy.

1. Information We Collect

We collect information from you through the following methods:

  • Information You Provide Directly: This is information you actively give us when you make a purchase, create an account, sign up for our newsletter, participate in surveys, contact us for support, or post content on our website. This may include:

    • Full Name

    • Email address

    • Billing and shipping address

    • Phone number

    • Payment details (processed by third-party payment processors, see section 4)

    • Date of birth (optional, for personalized offers)

    • Any additional personal information you choose to provide through forms or other communication channels.

  • Information Collected Automatically: This is information we gather automatically as you navigate our website:

    • Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps of access. This helps us analyze trends, administer the website, and track user movements.

    • Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to improve your experience, understand site usage, and deliver targeted advertising. These technologies can be either session-based (temporary) or persistent (stored longer-term). You have control over cookie preferences via your browser settings.

    • Device Information: Details about the device you use to access our site, including model, operating system, and mobile network data. This information helps us optimize our site for various devices.

    • Location Data: We may collect your device’s geolocation data, with your consent, to enhance our location-based services or to personalize content based on your region.

  • Information from Third Parties: We may receive your information from third-party service providers, such as payment processors, marketing platforms, social media networks, and analytics firms. We use this information to improve our site, enhance your experience, and deliver relevant ads. This data may include, but is not limited to demographic data, purchase history, and other information that helps us personalize our services.

2. How We Use Your Information

We use your information for various purposes, including:

  • To Provide and Maintain Services: To process orders, manage accounts, facilitate product delivery, and provide customer support. We use your details to personalize your user experience and resolve any issues you might encounter.

  • To Communicate with You: To send transactional emails regarding your purchases, account updates, order tracking, and customer service communications. We may also send marketing emails about promotions, product launches, and special events, from which you can opt out at any time.

  • To Personalize Your Experience: To tailor content, offers, and advertisements to your interests. This includes showing you product recommendations and personalized marketing communications based on your browsing history and purchase history.

  • To Improve Our Website and Services: To analyze usage patterns, diagnose technical problems, optimize site performance, and enhance the overall user experience. We use your data to improve the website layout, add new features, and resolve any reported bugs or technical issues.

  • To Conduct Research and Analysis: To analyze data, understand customer behavior, identify trends, and improve our product offerings and service delivery. We use this data to make informed decisions about our product selection and the overall direction of our business.

  • For Legal and Security Purposes: To protect our rights, prevent fraud, ensure compliance with applicable laws and regulations, and enforce our terms and conditions. We may also use your data for fraud detection, risk assessment, and security incident response.

  • To Provide Advertising: We use your data to serve you relevant and targeted advertisements across the internet.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who help us with payment processing, website hosting, order fulfillment, shipping, email delivery, analytics, marketing, and customer support. These providers are contractually obligated to keep your data safe.

  • Business Partners: With your consent, we may share your information with select business partners for marketing and promotional purposes. You have the right to opt out of this sharing.

  • Legal Authorities: We may disclose your information when required by law, court order, or other legal process and to protect our legal rights. This includes sharing data to comply with legal requests, governmental investigations, or law enforcement.

  • Affiliates: We may share information with our affiliated companies to provide you with better services, promotions, and benefits.

  • Business Transfers: Your data may be transferred in the event of a merger, acquisition, or any sale of company assets.

4. Payment Information

We do not directly store your payment details (credit card numbers, etc.). We use secure third-party payment processors to handle payments. These processors have their own privacy policies. We encourage you to review them before making any payment. We utilize tokenization, encryption, and other security measures to keep your payment data secure.

5. Data Security

We employ reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure socket layer (SSL) technology, access controls, firewalls, and routine security assessments. We also implement data minimization principles to limit the amount of data we collect and store. However, no method of online data transmission is entirely secure, and we cannot guarantee absolute protection of your data.

6. Your Rights

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You have the right to request corrections to any inaccurate or incomplete personal information we hold about you.

  • Deletion: You have the right to request deletion of your personal information, subject to certain exceptions. We may not be able to fulfill this request if we have a legal obligation to keep your data.

  • Objection to Processing: You can object to the processing of your personal information for certain purposes, including direct marketing.

  • Data Portability: You have the right to receive your personal data in a structured, common, machine-readable format and transfer that data to another controller, when feasible.

  • Restriction of Processing: You have the right to restrict the processing of your data under certain conditions.

  • Opt-Out of Marketing: You can unsubscribe from marketing emails at any time via the “unsubscribe” link in the email or by adjusting your account preferences.

  • Do Not Sell My Personal Information: You may have the right to opt out of the sale of your personal information. We don’t currently “sell” data in the traditional sense, but we may share information with third parties for certain purposes. Please contact us for more information about this right.

To exercise any of these rights, please contact us using the information below. We will respond within a reasonable time. We may need to verify your identity before fulfilling any of your requests.

7. Children’s Privacy

Our website is not directed towards children under 13, and we do not knowingly collect personal information from children under 13. If you think we may have collected personal information from a child under 13, please contact us immediately, and we will take steps to remove the information.

8. Changes to This Policy

We may update this Privacy Policy as needed to reflect changes in our practices or for other legal, operational, or regulatory reasons. Changes will be posted on this page, and we may also provide additional notifications, as appropriate. Your continued use of the website after the posting of changes constitutes acceptance of the revised policy. We encourage you to check this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us: